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SINCE Feb 23, 2011
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常見問題：
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可否簡單介紹一下這個網站和你們服務的使用方法？
我們為顧客代購上列多個不同美國著名品牌的健康／有機產品，客戶可參考我們的簡介或自行到各生產商的網站先了解產品的功效、用法、容量和成份，然後以電話或電郵向我們查詢價格。如認為價錢合理便可向我們訂購。
我可以隨時詢問貨價嗎？
如有興趣，歡迎隨時透過電郵或電話向我們查詢。
我可以查詢產品功效或向你們詢問應使用哪種產品嗎？
由於產品數目眾多，我們只能就我們認識和自己正在使用的產品提出意見。我們的理念是：「自己的健康是自己的事」。因此，我們鼓勵用家自行理解產品成份和用法，例如在網上查閱產品資料，再判斷是否購買。除產品品質出現問題，否則我們不會就代購的產品負上任何責任。
訂貨前需付訂金嗎？
購貨額不超過 $500者，只需留電話姓名確認即可。我們會按個別情況（如訂購該貨品的需求極低、訂貨金額很高）收取10%的訂金。
你們的產品自美國進口，為甚麼週一訂貨後，週五會貨到香港？
因為我們的貨件以DHL運送，一般來說兩個工作天便能由美國到達香港。
服務條款
本網站僅提供「代購服務」，因此本網站及相關員工並不會在任何情況下就任何客戶要求購買的產品之素質或功效負責。所有經本網站購買的產品均可在美國合法銷售或分發，顧客需自行審查、研究和調查產品內的成份是否 (1) 獲准在香港發售或分發；(2) 對使用者有良性或不良影響。本網站不用在任何情況下，就產品內容或誤用產品負擔任何法律或金錢責任。
Frequently Asked Questions
Can you provide more details of your service?
We order health and organic products from various US manufacturers on behalf of our customers and upon their requests. Customers can first visit the web sites of these manufacturers as a means to understand the functions, directions of use, quantity/volume and ingredients of the products they desire. Then, they can contact us by means of email or phone and enquire about the price. Once they are pleased with the price, they can order those products through us.
Are enquiries for quote welcome?
Sure, simply send us an email or call us for quote of any products.
Do you provide suggestions on choosing products? Can you tell me their effects?
Since there are plenty of products, we can only provide suggestions on products we have tried. We believe in the concept that "one should be responsible for his/her own health", therefore, we encourage our customers to do research before purchase. Product quality is guaranteed. Yet, we are not responsible for what is purchased via our service.
Do I need to pay any deposit?
No deposit is required for order amount less than $500. However, a deposit of 10% is required in certain circumstances.
Your products are from the United States, how is it possible that my order arrives in just a few days?
Our products are shipped to Hong Kong through DHL and therefore can arrive in approx. 2-3 business days.
Terms of Service
The service provided by this web site is merely ordering service, which means that this web site or its staff shall not under any circumstance be responsible for the quality or effectiveness of any product requested by customers.
All products ordered via this web site are legally sold and distributed in the United States of America; yet it is totally the responsibility of customer to examine, study and investigate if any ingredient of any product is 1) allowed in Hong Kong; 2) beneficial or harmful to the end user. This web site is not responsible anyhow (legally or financially, etc) to product content or misuse of product.
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